Below are details on the best ways to reach out to us. Support is currently available Monday through Friday from 3:30 AM to 6:00 PM (EST). We are actively working on extending our coverage and will update this page as our support capabilities expand.
Support on weekends/holidays is offered on a limited basis (e.g., for high priority issues) outside of the hours defined above.
Contact us at [email protected].
While our rebranding is still in progress, we will also be maintaining [email protected].
Visit the Customer Support Portal and submit a request.
We encourage customers to use the Support Portal to assist with:
- Submitting and tracking any type of request, including bugs, feature requests, and general questions.
- Reviewing and following up on the status of your requests.
For existing customers, you can reach out to us on Slack directly via the shared or guest channels. We also have the ability chat through Microsoft Teams using M.io.
Updated 2 months ago